Privacy Policy

At CAPTAIN BLACK SPARROW™, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information You Provide

When you contact us through our website or book our services, we may collect:

• Contact Information: Name, email address, phone number
• Booking Details: Event date, location, type of service requested
• Communication: Messages you send through our contact form
• Payment Information: Processed securely through third-party payment processors (we do not store credit card information)

Information Automatically Collected

When you visit our website, we may automatically collect:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent on site, referring website
• Location Data: General geographic location based on IP address

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Process bookings, respond to inquiries, deliver requested services
• Communication: Send confirmation emails, updates about your booking, respond to questions
• Improve Our Services: Understand how visitors use our website to enhance user experience
• Marketing: Send promotional materials about Captain Black Sparrow events and services (only with your consent)
• Legal Compliance: Comply with applicable laws and regulations

3. Information Sharing

We do not sell your personal information. We may share information with:

Service Providers

• Web3Forms: Our contact form service provider
• Email Services: To send booking confirmations and communications
• Payment Processors: To process payments securely
• Website Hosting: Spaceship hosting services

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

4. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve website functionality

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Third-Party Links and Services

Our website may contain links to third-party platforms including YouTube, TikTok, Spotify, Instagram, and Facebook. These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before interacting with their content.

6. Children's Privacy

While our services are family-friendly and designed for children and families, our website is directed at parents and guardians. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately.

7. Photo and Video Consent

During pirate boat tours and personal appearances, we may take photographs or videos for promotional purposes. By participating in our events, you consent to such use unless you specifically opt-out by notifying us in writing. We will never share identifiable photos of children without explicit parental consent.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Security Measures Include:

• SSL/HTTPS encryption for data transmission
• Secure storage of contact information
• Limited access to personal data
• Regular security updates and monitoring

9. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we have about you
• Correction: Request corrections to inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Object: Object to certain uses of your information

To exercise these rights, please contact us using the information below.

10. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking information is typically retained for up to 3 years for business records.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

13. Consent

By using our website and services, you consent to the collection and use of information as described in this Privacy Policy.

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CAPTAIN BLACK SPARROW™ is a trademark committed to providing safe, family-friendly entertainment while respecting your privacy.